Pastoral Outreach

What does the Pastoral Outreach Program provide?

Through the Pastoral Outreach Program, we can provide you and your immediate family with spiritual support when the need arises. This service is similar to the way military chaplains provide help to those who are serving.

Our service is primarily designed to provide you with support while you are dealing with end of life issues, death of a Veteran, a burial in the National Cemetery, and bereavement. For other issues or concerns, our carefully selected clergy are also available to help. Many of the clergy associated with this program are retired Canadian Forces Padres or Royal Canadian Legion Chaplains who are familiar with the military way of life and the challenges you may face as you transition to civilian life.

These services are not intended to replace the ministry of civilian clergy when you are a regular member of a civilian parish. However, we are able to provide a prompt response when pastoral emergencies occur and you do not have access to local clergy.

Do I qualify?

Pastoral Outreach services are available to:

  • Any Veteran, including Merchant Navy Veterans
  • Immediate family of Veterans

How to contact us

To access the service, please call the toll free line 1-800-504-4156. You can leave a detailed message and a Coordinator of the Pastoral Outreach Program will call you back within 24 to 48 hours during business days. Please note our business hours are between 8am to 4pm, (EST) Monday through Friday. If you wish to be referred to a Mental Health Professional and access short-term counselling services, please call the 24-Hour VAC Assistance Services at 1-800-268-7708.

Did you find what you were looking for?

You can also do a search or contact us at 1-866-522-2122 (toll-free) Monday to Friday, 8:30 to 4:30, local time.

Living outside of Canada?

Monday to Friday, 8:30 to 4:30, EST

United States 1-888-996-2242 (toll-free)
United Kingdom, Germany, France, or Belgium 00-800-996-22421 (toll-free)
Any other country 1-613-996-2242 (collect)

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